Release Notes

See all of the latest product updates from Drip. Learn about new products, features, enhancements, and bug fixes.

September Release Notes

This month we've got a new security feature to keep your data secure, and some exciting enhancements to the Onsite campaign-building experience.

New Features

Multi-Factor Authentication


Add an extra layer of security to your Drip Account with Multi-factor authentication (MFA).

MFA helps prevent data breaches by verifying the identity of a user anytime they log in, ensuring it's really them.

Onsite Improvements


Recently, we've been making some major enhancements to Onsite campaigns: 

  • Now, you can display Onsite campaigns on any domain, not just the account domain. This option can be found within the display settings in the campaign builder.
  • All styling changes you make on the desktop version of your Onsite campaign will also apply to the mobile version of your campaign.
  • Added the ability to dynamically insert a product name into the back-in-stock Onsite campaign.
  • New back-in-stock Onsite campaigns will have a success step, so it’s clear that the form was submitted. Existing back-in-stock campaigns need to be recreated for the success step to show. 

New to our new Onsite popup builder? Onsite goes beyond Drip’s legacy form-building capabilities, with multi-step and spin-to-win options, and quizzes for easy zero-party data collection. 


  • Faster event processing for Shopify events to prevent product catalog discrepancies lags in product synchronization, and delays in event triggering.

Bug Fixes

  • Resolved an issue preventing the “reactivated subscription” event from being recorded on a person’s activity timeline.
  • Resolved an issue causing people not to be recognized by the “date added” filter if they were added to an account via the API with an unsubscribed status.
  • Resolved an issue causing the tag filter on outgoing Drip webhooks to fail if the tag contained spaces or capital case letters.
  • Improved the accuracy of analytics for single email campaigns.
  • Resolved an issue impacting the Big Commerce integration and syncing the correct marketing status of subscribers.
  • Updated the Stripe integration to include payment link events.