Learn more about all your customers.
There’s a whole wide world of information your customers are telling you every day with every click, cart add, and purchase. ECRM helps you collect, organize, and distill every ounce of info so you can start using it to build your best strategies yet.
- Custom Fields
- Customer Behavior
Give everyone a unique experience.
It’s becoming harder for stores to stand out in ecommerce. Drip ECRM gives any brand the tools to make the most of customer data and set up personalized experiences from inbox to Instagram at scale. Go on, make your mark.
- Deep segmentation
- Behavior-based automations
- Personalized content
Make seamless multichannel touchpoints.
Serve up meaningful messages, recommendations, and inspiration for your customers no matter where they are. From email to social to snail mail and beyond, show your shoppers that you remember them (and make it impossible to forget you).
- Facebook and Instagram
- Third-party integrations like SMS and direct mail
See how and where it’s all paying off.
With ECRM, you’ll have all you need to keep tabs on how big of an impact every email, experience, and strategy is having on your bottom line. Easily check in on all the data you can handle to optimize tactics at every turn.
- Automatic revenue attribution
- Insights Dashboards
- Workflow split testing