Skip navigation

Personalization

Ecommerce experiences as unique
 as your customers.

A screenshot of a person's activity in Drip showing their lead score and various tags that have been applied to them.

Deep Segmentation

Segment by every nitty-gritty customer detail.

Use Tags, Events, and Custom Fields to keep tabs on how people are interacting with your store. Drip makes it easy to understand what each unique shopper is looking for, opening, clicking, buying, and beyond so you can use every little detail to craft campaigns made just for them.

Behavior-based Automations

Engage with people at the most impactful moments.

There’s never just one right time to reach out. Whether it’s just browsing or buying it all, Drip’s Workflows automatically engage with folks at critical moments in the customer experience. From a warm welcome campaign to abandoned cart reminders and more, ECRM was built for impact.

A screenshot of a person's activity in Drip showing their lead score and various tags that have been applied to them.

Personalized Experiences

Show customers you care with spot-on personalization.

Over 90% of people are more likely to shop with brands that remember and recognize them with custom content. Put all the customer data you track to good use with dynamic content like unique discount codes, product recommendations, price-drop notifications, and more content people care about.

A screenshot of a person's activity in Drip showing their lead score and various tags that have been applied to them.

See how stores thrive with Drip ECRM.

ECRM gives online shoppers the experiences they want. See how Drip delivers deep personalization your customers will notice with a free demo.

x A mockup of the cover of the Holiday Ebook

Free Guide to Black Friday & Cyber Monday

Ready to rethink Black Friday? Focus on long-term loyalty, not just short-term sales. Grab our free guide full of whys and hows for this holiday season.

Get my copy