Segment by every nitty-gritty customer detail.
Use Tags, Events, and Custom Fields to keep tabs on how people are interacting with your store. Drip makes it easy to understand what each unique shopper is looking for, opening, clicking, buying, and beyond so you can use every little detail to craft campaigns made just for them.
Engage with people at the most impactful moments.
There’s never just one right time to reach out. Whether it’s just browsing or buying it all, Drip’s Workflows automatically engage with folks at critical moments in the customer experience. From a warm welcome campaign to abandoned cart reminders and more, ECRM was built for impact.
Show customers you care with spot-on personalization.
Over 90% of people are more likely to shop with brands that remember and recognize them with custom content. Put all the customer data you track to good use with dynamic content like unique discount codes, product recommendations, price-drop notifications, and more content people care about.