Test Your Email Preheader Text and Get More Opens
You've nailed the subject line. The body copy is on point, the offer is irresistible, and the design looks great. But there's a second line of text sitting right next to your subject line in every inbox—and most marketers treat it as an afterthought.
That second line is your preheader text. Sometimes called preview text, it's the snippet that appears after (or below) your subject line in the inbox view. And it's one of the most underrated elements in email marketing.
The problem? Most brands either leave the preheader blank—letting email clients pull in awkward body text like "View in browser" or "Having trouble viewing this email?"—or they just repeat what the subject line already says. Both waste a prime opportunity to convince someone to open.
That's exactly what our email preheader tester is built to catch.
Here are 3 highlights of what we'll cover:
- The four scoring categories our email preheader tester evaluates—and why each one matters for open rates
- The most common preheader mistakes that drag scores down (and how to fix them fast)
- How to build a repeatable preheader optimization workflow using the tester alongside A/B split testing
This guide walks you through exactly what Drip's free email preheader tester is looking for—so you can write preview texts that complements your subject lines, scores well, and earns the open.
What You'll Learn
- What Drip's Email Preheader Tester Actually Measures
- Common Mistakes That Kill Your Preheader Score
- How to Use a Preheader Tester in Your Workflow
- Wrapping Up
- FAQ
What Drip’s Email Preheader Tester Actually Measures
A good email preheader tester doesn't just hand you a number. It breaks down why your preview text works—or doesn't—across the specific elements that affect whether someone opens your email. Drip's email preheader tester evaluates four categories:
Length, Relevance, Wording, and Scannability.
1. Length: Hit the 85–95 Character Sweet Spot
Preheader length is the most straightforward metric the tester evaluates—and it's the one most marketers get wrong, usually by writing too little.
Unlike subject lines, where shorter is generally better, preheader text has more room to breathe. The email preheader tester scores your character count against an ideal range of 85–95 characters. Preview text in this range fills the available space in most inbox clients on both desktop and mobile without getting cut off mid-sentence.
Here's how the scoring works in practice:
- 85–95 characters: Full marks. You're using the available space perfectly
- 75–84 or 96–110 characters: Good, but nudging closer to 90 would maximize your impact
- 60–74 or 111–130 characters: Getting risky. Too short means email clients may pull in body text to fill the gap. Too long means truncation
- Under 60 or over 130: Hurts your score significantly. Either the preheader isn't doing enough work, or it's getting chopped
Why does too-short matter so much for preheaders specifically? Because when your preview text doesn't fill the space, most email clients will grab whatever comes next in your email's HTML—often a navigation link, an unsubscribe notice, or "View in browser." That unpolished fallback text makes your email look careless before anyone opens it.
The fix: write your preheader to around 90 characters. If it's too short, add a secondary benefit or a specific detail that extends the story your subject line started. If it's too long, tighten the language. Every word should earn its place.
2. Relevance: Complement Your Subject Line, Don't Repeat It
This is the scoring category that's unique to our preheader tester—and it's the one that separates good preview text from great preview text.
Your subject line and preheader appear side by side in the inbox. They're a two-part pitch. If both lines say the same thing, you've used two chances to make one argument. That's a missed opportunity.
Drip’s email preheader tester checks for word overlap between your preheader and your subject line. Here's how relevance scoring works:
- Low overlap (under 30%): Full marks. Your preheader adds new context, a secondary hook, or a reason to open that the subject line didn't cover
- Moderate overlap (30–55%): Partial credit. There's some echo between the two lines. Try introducing new information
- High overlap (over 55%): Penalized. The preheader is mostly repeating the subject line, which wastes valuable inbox space
Think of it this way: the subject line is your headline. The preheader is your subheadline. A good subheadline doesn't just restate the headline in different words—it extends the story.
Compare these two approaches:
Subject: "Save 30% on your favorites this weekend"
Bad preheader: "Get 30% off your favorite products this weekend only"—This is the same message, reworded. The reader gains nothing new.
Good preheader: "Stock up on all your essentials, plus grab a free gift with orders over $50."—This adds a second reason to open.
To get the most out of the relevance score, enter your subject line in the optional field. Drip’s email preheader tester can't evaluate synergy without both lines to compare.
3. Wording: Power Words, CTAs, Spam Triggers, and Personalization
This is the biggest scoring category in the email preheader tester—carrying 35% of the overall score—and for good reason. The specific words you choose in your preheader text affect both engagement and deliverability.
The tester evaluates several elements within wording:
Action words at the start give your preheader momentum. Starting with a verb like "shop," "grab," "stock up," "discover," or "browse" immediately tells the reader what to do. The tester detects whether your preheader opens with a call-to-action word and rewards you for it. Even if the CTA isn't the first word, having one anywhere in your preheader earns partial credit—but leading with action is stronger.
Power words trigger emotional responses that make readers more likely to open. The tester looks for terms that create urgency ("limited," "ending," "expires"), curiosity ("secret," "revealed"), trust ("proven," "guaranteed"), value ("free," "bonus," "save"), and exclusivity ("VIP," "private"). Using 1–3 of them boosts your score. More than 3 starts to feel forced, and the preheader tester flags it.
Personalization cues lift your score too. Addressing the reader with "you" or "your" makes the preheader feel directed rather than broadcast. And if you're using dynamic merge tags like {first_name}, the email preheader tester picks that up as an additional positive signal. Research shows that personalized emails are 26% more likely to be opened—and preheaders are a great place to make it personal.
Spam triggers work in the opposite direction. Phrases like "click here," "buy now," "act now," and words written in ALL CAPS (FREE, CASH, GUARANTEED) are known deliverability killers. The preheader tester flags these immediately and docks your score. Even if your email is completely legitimate, these patterns can route it to spam.
Questions also get a scoring boost. A preheader that asks a question—like "Ready to refresh your wardrobe?" or "What's new in your size?"—creates an information gap. The reader's brain wants the answer, and that curiosity nudges them toward opening.
4. Scannability: Casing, Emojis, and Punctuation
Your subscribers aren't reading preheader text carefully. They're scanning the inbox at speed, and your preview text needs to register at a glance.
Drip’s email preheader tester checks three scannability elements:
Casing matters more than you'd think. Sentence case—capitalizing only the first word and proper nouns—reads naturally and feels conversational. It's how a friend would text you, and it's how the best-performing emails sound. ALL CAPS, on the other hand, reads as shouting and is a known spam trigger. If your preheader needs capital letters to feel urgent, the words themselves probably aren't strong enough. The tester rewards sentence case and penalizes all caps.
Emojis can add visual interest in a crowded inbox. The email preheader tester gives a small scoring boost for 1 emoji because it helps your email stand out. But 2 emojis are borderline, and 3 or more are penalized. In preheader text, where space is already limited, emoji overload competes with your actual message. One well-placed emoji is enough.
Punctuation at the end matters for readability flow. The email preheader tester checks whether your preheader ends with proper punctuation (a period, question mark, exclamation point, or ellipsis). Preheaders that trail off without closing punctuation feel incomplete. And ending with "…" can actually be a smart move—it creates a natural reading rhythm and sparks curiosity to open and read more.
Common Mistakes That Kill Your Preheader Score
Now that you know what Drip’s email preheader tester is measuring, here are the most common mistakes that drag scores down—and how to fix each one.
5. Leaving the Preheader Blank (or Filling It With Filler)
This is the single biggest preheader mistake in email marketing. And our email preheader tester catches it instantly.
When you don't set a preheader, most email clients pull the first visible text from your email's HTML. That usually means your subscribers see something like:
- "View in browser"
- "Having trouble viewing this email?"
- "Click here to read online"
These filler phrases destroy first impressions. They scream "mass email" and waste the most valuable preview space you have.
The preheader tester actively detects these common filler phrases—"view in browser," "can't see this," "click here to view," and several others—and applies a heavy penalty when it finds them. Because no matter how good your subject line is, a filler preheader undermines it.
The fix is simple: always write intentional preheader text. Treat it as the second half of your subject line's pitch. Even a basic preheader that adds one new detail ("Free shipping on all orders" or "New arrivals just dropped") is dramatically better than fallback filler.
6. Repeating Your Subject Line Word-for-Word
This is the second most common mistake—and it's almost as wasteful as leaving the preheader blank.
When your preheader just restates what the subject line already says, you've used two lines to deliver one message. In a crowded inbox, that's a wasted shot.
The email preheader tester's relevance score catches this by measuring word overlap between your subject line and preheader. If more than 55% of the significant words match, you'll see a low relevance score with a clear warning to introduce new information.
Here's a quick framework for writing preheaders that complement instead of repeat:
- If the subject line states the offer, the preheader adds the deadline or a secondary benefit
- If the subject line creates curiosity, the preheader gives a hint—but not the full answer
- If the subject line is product-focused, the preheader adds a social proof element or personal angle
Think of your subject line and preheader as a one-two punch. The subject line hooks. The preheader closes.
7. Writing Too Short or Way Too Long
Subject lines benefit from brevity. Preheaders do not—at least not to the same degree.
A preheader under 30 characters barely registers in the inbox. Most email clients display 40–130 characters of preview text depending on the device and whether a subject line is long or short. Writing too little means you're handing control to whatever random HTML comes next in your email.
On the other end, writing over 130 characters means most of your carefully crafted text gets truncated—potentially mid-thought. Which can be a strategy too. But it should be intentional.
The email preheader tester scores the 85–95 character range highest. That's the zone where your message displays fully across most clients and devices without triggering fallback text or truncation.
A quick self-test: if your preheader is under 60 characters, ask yourself whether you can add one more specific detail. If it's over 110, ask whether every word is earning its place. The sweet spot isn't about padding—it's about filling the available space with something valuable.
8. Overloading With Emojis or Power Words
There's a sweet spot with both emojis and power words—and more isn't better.
The email preheader tester penalizes preheaders with 3 or more emojis because they reduce readability and can look unprofessional. In preheader text especially, where you're competing for a narrow strip of space, a row of emojis eats into your character count and distracts from the message.
One emoji at the start or end of your preheader adds a visual anchor. A string of them looks like spam.
The same applies to power words. Using 1–3 well-chosen power words strengthens your preheader. But cramming in 4 or more ("Exclusive amazing limited secret offer inside!") feels desperate and diminishes each word's impact.
Think of it this way: power words work because they stand out. If every word is trying to stand out, none of them do.
The fix: pick the one emotion you want to reinforce—urgency, curiosity, trust, or value—and use 1–2 words that support it. Cut the rest.
How to Use a Preheader Tester in Your Workflow
An email preheader tester is most valuable when it's not a one-time check, but a consistent part of how you write and send emails—right alongside your subject line testing.
9. Build a Pre-Send Testing Habit for Subject Line and Preheader Together
Here's the workflow I'd recommend for getting the most out of both testers:
Step 1
Write your subject line first, then write 3–5 preheader variations. Don't self-edit yet. Try different angles—one with urgency, one with a secondary benefit, one that asks a question, one that's ultra-specific. The key is variation.
Step 2
Run each preheader through the tester with your subject line filled in. This is crucial. Without the subject line, the preheader tester can't evaluate relevance—and relevance is 20% of your score. Look at the overall score, but more importantly, look at the category breakdowns. A preheader might score 72 overall but have a 20 on relevance, which tells you exactly where to focus.
Step 3
Optimize based on the detailed feedback. The email preheader tester gives you specific, actionable tips for each category. If it flags your length as too short, expand. If it detects filler text, rewrite with real copy. If it spots a spam trigger, swap the phrase out. Each fix tightens your score.
Step 4
Check the inbox previews. The preheader tester shows you how your preheader may look on both mobile and desktop. This visual check catches things a score can't—like a preheader that technically scores well but looks awkward when truncated on a smaller screen.
Step 5
Pick your top 2 subject line + preheader combinations and A/B split test them. Once you've optimized using the preheader tester, take your highest-scoring combinations and split test them. The preheader tester tells you what should work based on best practices. The A/B test tells you what actually works with your audience.
Step 6
Track what wins and build a swipe file. Over time, you'll notice patterns. Maybe your audience consistently responds to preheaders that ask questions. Maybe a specific benefit angle always outperforms urgency. This data becomes your playbook—and the email preheader tester helps you execute it faster each time.
The brands that earn the highest open rates aren't guessing on subject lines or preheaders. They're testing both before every send, learning from the data, and iterating.
With Drip, you can A/B split test subject line and preheader variations across both one-off broadcasts and automated workflows—so you're optimizing not just individual campaigns, but your entire customer journey.
Wrapping Up
Drip’s email preheader tester won't write your preview text for you. But it will catch the mistakes you can't see—the filler text pulling in from your HTML, the subject line echo, the too-short snippet that wastes inbox real estate, the emoji overload.
Use the preheader tester to check every preview text before you send. Pay attention to the category scores, not just the overall number. Enter your subject line so the relevance check can do its job. And combine the tester's feedback with A/B testing to build a data-backed understanding of what makes your audience click.
Small improvements to your preheader text compound over time. A few extra percentage points on your open rate—applied across every email you send—adds up to meaningfully more revenue.
Ready to put this into action?
Drip makes it easy to segment your audience, personalize preview text with real customer data, and A/B test every send. Start your 14-day free trial today—no credit card required.
Drip's email preheader tester is a free tool that scores your preview text across four categories: Length, Relevance, Wording, and Scannability. It gives you an overall score out of 100 along with detailed feedback on what's working and what to fix—including filler text detection, subject line overlap analysis, spam trigger warnings, and inbox previews for mobile and desktop. You can use it without signing up or logging in.
The overall score is a weighted combination of four categories. Wording carries the most weight at 35%, followed by Length at 25%, Relevance and Scannability each at 20%. Each category is scored individually from 0–100, so you can see exactly which areas are strong and which need improvement.
In Drip's email preheader tester, a score of 85–100 is rated "Excellent," 70–84 is "Good," 50–69 is "Average," 30–49 is "Weak," and anything below 30 is "Poor." Most well-optimized preheaders land in the 70–85 range. Aiming for 70+ is a solid benchmark for most email campaigns.
The ideal email preheader length is 85–95 characters. Preview text in this range fills the available space on most email clients without getting truncated, and it's long enough to add meaningful context beyond your subject line. Writing under 60 characters risks letting email clients pull in unintended body text, while anything over 130 characters is likely to get cut off.
The subject line is the bold headline of your email in the inbox. The preheader (or preview text) is the lighter snippet that appears next to or below the subject line. Together, they form a two-part pitch that determines whether someone opens. The subject line hooks attention. The preheader adds context, a secondary benefit, or a reason to click. They should complement each other—not repeat the same message.
Your subject line and preheader sit side by side in the inbox. If both say the same thing, you've wasted one of your two chances to convince someone to open. The relevance score measures word overlap between the two lines and rewards preheaders that introduce new information—a secondary benefit, a deadline, a personal angle, or a curiosity hook that the subject line didn't cover.
Filler phrases are default text snippets like "View in browser," "Having trouble viewing this email?" and "Click here to read online." When you don't set a custom preheader, email clients pull this text from your email's HTML automatically. The tester heavily penalizes these phrases because they waste premium inbox space and make your email look generic before anyone opens it.
One emoji can help your email stand out in a crowded inbox. The tester gives a small scoring boost for a single emoji but penalizes preheaders with 3 or more. Since preheader space is already limited, emoji overload eats into your character count and distracts from the actual message. Place a single emoji at the beginning or end, and always A/B test emoji vs. no-emoji versions to see what your audience prefers.
The preheader tester and Drip's built-in A/B split testing work best as a two-step process. First, use the tester to optimize and narrow your preheaders down to 2 strong candidates. Then, A/B test those two variations directly in Drip—across broadcasts or automated workflows—to see which one your actual audience responds to. The tester tells you what should work in theory; the A/B test confirms what works in practice.
Yes, Drip's email preheader tester is completely free with no signup required. You can test as many preheaders as you want, and you'll get an instant score with detailed feedback on every one.