Email Marketing Glossary.
Clear, no-fluff definitions of every email marketing term that matters—from open rates to double opt-in.
Marketing Automation
Also known as: automation platform, marketing automation software
Marketing automation lets you run sophisticated, personalized campaigns without doing everything by hand. Set the logic once, and the software delivers the right message to the right person at the right time.
How does marketing automation work?
You build workflows triggered by behavior or data — a signup, a purchase, an abandoned cart — with conditions and timing. The platform then executes them automatically for every qualifying customer.
What can you automate?
Welcome series, abandoned cart recovery, post-purchase flows, win-backs, and cross-channel journeys spanning email, SMS, and onsite messaging.
Why use marketing automation?
It saves time, scales personalization, and reaches customers at high-intent moments — which is why automated messages consistently outperform manual sends.
Related terms
Related reading from Drip
Frequently asked questions
Come for the automated marketing. Stay for the endless revenue growth.
Start a 14-day free trial, no credit card required.