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Email Marketing Glossary.

Clear, no-fluff definitions of every email marketing term that matters—from open rates to double opt-in. 

 

Email Automation

Email automation is the use of software to send emails automatically based on triggers like time, subscriber behavior, or data — instead of sending each message manually.

Also known as: marketing automation, automated email, email workflows

Email automation lets you set up a message once and have it send itself to the right person at the right moment, forever. It's how small teams run sophisticated, personalized programs at scale.

How does email automation work?

You define a trigger (a signup, a purchase, an abandoned cart), optional conditions, and the emails to send. A workflow builder runs the logic automatically for every subscriber who qualifies.

Common email automations

Welcome series, abandoned cart recovery, post-purchase sequences, win-back flows, and browse-abandonment emails are the ecommerce staples. These automations reliably outperform one-off broadcasts.

Why use email automation?

It saves time, reaches people at high-intent moments, and personalizes at scale — which is why automated emails typically drive higher revenue per email than manual campaigns.

Frequently asked questions

What is email automation?
Email automation uses software to send emails automatically based on triggers like time, subscriber behavior, or data, rather than sending each message by hand. It powers flows like welcome series and abandoned cart recovery.
How does email automation work?
You set a trigger (such as a signup or abandoned cart), add optional conditions, and design the emails. A workflow then runs automatically for every subscriber who meets the criteria, sending the right message at the right time.
What are the most common email automations?
Welcome series, abandoned cart recovery, post-purchase sequences, win-back/re-engagement flows, and browse-abandonment emails are the ecommerce staples. They consistently outperform one-off broadcast campaigns.
Why is email automation worth it?
It saves time, reaches subscribers at high-intent moments, and personalizes at scale. As a result, automated emails typically generate higher open rates, click rates, and revenue per email than manual sends.
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