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Overview

Decision

Decision Example

A Decision temporarily splits a workflow into two separate paths. When a person reaches a Decision, they continue down the Yes path as long as they meet the criteria set forth by the decision. Otherwise, the person will go through the No path.

To add a Decision to a Workflow:

  1. Click the + icon wherever you would like the Decision to be placed in the workflow

  2. From the pop-up, select Decision

  3. Configure the criteria that must be met to allow a person to travel down the Yes path

  4. Click Update Decision
  5. Add other Workflow nodes to the Yes and No paths as needed