A Decision temporarily splits a workflow into two separate paths. When a person reaches a Decision, they continue down the Yes path as long as they meet the criteria set forth by the decision. Otherwise, the person will go through the No path.
To add a Decision to a Workflow:
Click the + icon wherever you would like the Decision to be placed in the workflow
From the pop-up, select Decision
- Configure the criteria that must be met to allow a person to travel down the Yes path
- Click Update Decision
Add other Workflow nodes to the Yes and No paths as needed