User Manual Navigation Overview Overview Blocked or Banned Account Customer Data Policy GDPR HIPAA Terms of Service Overview Overview Settings OAuth Applications Subscriptions Overview Account Member Roles Email Setup Assets Integrations Groups Lead Scoring Webhooks Billing Settings Revenue Google Tag Manager UTM Codes Default Currency Symbol Night Mode Change the Unsubscribe or Confirmation Link Text Overview Active Inactive Segments Bulk Operations Lifetime Value Deactivate People Identified People Merge People Delete People Pruning Operations Unsubscribe & Resubscribe Overview Fields Timeline Orders Website Sessions Emails Workflows & Campaigns Activity Overview Create Custom Field Set Custom Field Value Add Custom Field Edit Delete Call Value with Liquid View & Manage Overview Event Properties Predefined Events Custom Events Add Custom Events Record a Custom Event Performed a Custom Event Call Event Properties with Liquid Event Segmentation Overview Create Apply Search Edit Merge Delete Drip Source Tags Overview Create a Workflow Monitor a Workflow Pause a Workflow Split Test Delete a Node Add Segment Triggerless Workflows Workflow Settings Notification Emails Triggers Actions Parallel Paths Decisions Goals Delays Exits Overview SMS Segments & You Throughput and Phone Numbers Billing Activate SMS SMS Setup Import SMS Phone Numbers Collect Phone Numbers Send an SMS and Track Results SMS Segmentation Managing SMS Compliance In Drip Overview List Create a Rule Triggers Actions Notification Emails Overview Create a Bulk Operation Select Automation Actions Schedule the Operation Unperformed Complete Overview Workflows Rules Overview Create a Broadcast Split Test Unschedule a Broadcast Monitor a Broadcast Broadcasts Metrics Overview Create a Campaign Schedule a Campaign Send a Campaign Monitor a Campaign Opt-In Forms Add Emails to an Existing Campaign Overview Visual Builder HTML Builder Text Builder Templates Fonts Email Builder Preferences Suppress "__s" From Rendered Links Custom Dynamic Content Product Content Block Background Images Change Text Email Templates File Attachments Overview List Create a Popup Form Create an Exit Intent Form Create a Side Tab Form Create an Embedded Form Create a Hosted Form Add Custom Fonts Apply Tags and Custom Fields through Embedded Form Fields Track Form Submissions Wildcards Overview Email Metrics Opens By Hour Clicks New People Subscribed People Events Recent Activity Conversions Overview How we Calculate your Bill Cancel Account Transfer Account Ownership Invoices Change Your Plan Type Update Billing Information Refund Policy Overview Intro to Liquid Objects Attributes Filters Tags Overview Customer Events Checkout Events Purchase Events Product Events Order Fulfillment Events Refund Events Reorder URL Currency Disconnect Shopify Overview 1.5 + Integration Instructions 2+ Integration Instructions Integration Features Magento Data Support Multiple Sites Uninstall Magento Overview Integration Instructions Integration Features WooCommerce Data Uninstall WooCommerce Overview WebinarJam SamCart Privy ThriveCart 1ShoppingCart Authorize.net Calendly Chargify ClickBank ClickFunnels Close DPD Leadpages PayPal Stripe Pipedrive Unbounce Zapier MemberMouse Overview Create RSS-to-Email Rule Wire Up RSS feed Set Up Email Content
Merge The Merge feature allows you to take two Tags in your account and merge them together. When two Tags are merged, the new Tag is applied to the people who previously had each Tag applied, and the two merged Tags are removed from anyone who had them applied.
To merge two Tags:
Go to People > Tags
Locate the Tag you want to merge and click on the arrow next to the Edit button
Click Merge
Tag 1 is the Tag you start the process from and Tag 2 is merged with Tag 1
Enter the name for the new Tag
Click Merge Tag
Once two Tags have been merged, there is no way to undo the merger.
User Manual Navigation Overview Overview Blocked or Banned Account Customer Data Policy GDPR HIPAA Terms of Service Overview Overview Settings OAuth Applications Subscriptions Overview Account Member Roles Email Setup Assets Integrations Groups Lead Scoring Webhooks Billing Settings Revenue Google Tag Manager UTM Codes Default Currency Symbol Night Mode Change the Unsubscribe or Confirmation Link Text Overview Active Inactive Segments Bulk Operations Lifetime Value Deactivate People Identified People Merge People Delete People Pruning Operations Unsubscribe & Resubscribe Overview Fields Timeline Orders Website Sessions Emails Workflows & Campaigns Activity Overview Create Custom Field Set Custom Field Value Add Custom Field Edit Delete Call Value with Liquid View & Manage Overview Event Properties Predefined Events Custom Events Add Custom Events Record a Custom Event Performed a Custom Event Call Event Properties with Liquid Event Segmentation Overview Create Apply Search Edit Merge Delete Drip Source Tags Overview Create a Workflow Monitor a Workflow Pause a Workflow Split Test Delete a Node Add Segment Triggerless Workflows Workflow Settings Notification Emails Triggers Actions Parallel Paths Decisions Goals Delays Exits Overview SMS Segments & You Throughput and Phone Numbers Billing Activate SMS SMS Setup Import SMS Phone Numbers Collect Phone Numbers Send an SMS and Track Results SMS Segmentation Managing SMS Compliance In Drip Overview List Create a Rule Triggers Actions Notification Emails Overview Create a Bulk Operation Select Automation Actions Schedule the Operation Unperformed Complete Overview Workflows Rules Overview Create a Broadcast Split Test Unschedule a Broadcast Monitor a Broadcast Broadcasts Metrics Overview Create a Campaign Schedule a Campaign Send a Campaign Monitor a Campaign Opt-In Forms Add Emails to an Existing Campaign Overview Visual Builder HTML Builder Text Builder Templates Fonts Email Builder Preferences Suppress "__s" From Rendered Links Custom Dynamic Content Product Content Block Background Images Change Text Email Templates File Attachments Overview List Create a Popup Form Create an Exit Intent Form Create a Side Tab Form Create an Embedded Form Create a Hosted Form Add Custom Fonts Apply Tags and Custom Fields through Embedded Form Fields Track Form Submissions Wildcards Overview Email Metrics Opens By Hour Clicks New People Subscribed People Events Recent Activity Conversions Overview How we Calculate your Bill Cancel Account Transfer Account Ownership Invoices Change Your Plan Type Update Billing Information Refund Policy Overview Intro to Liquid Objects Attributes Filters Tags Overview Customer Events Checkout Events Purchase Events Product Events Order Fulfillment Events Refund Events Reorder URL Currency Disconnect Shopify Overview 1.5 + Integration Instructions 2+ Integration Instructions Integration Features Magento Data Support Multiple Sites Uninstall Magento Overview Integration Instructions Integration Features WooCommerce Data Uninstall WooCommerce Overview WebinarJam SamCart Privy ThriveCart 1ShoppingCart Authorize.net Calendly Chargify ClickBank ClickFunnels Close DPD Leadpages PayPal Stripe Pipedrive Unbounce Zapier MemberMouse Overview Create RSS-to-Email Rule Wire Up RSS feed Set Up Email Content