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User Manual

Shopify Refund Events

Refund created

This event fires when a customer is given a refund for their order.  

A refund can be processed for an order when:

  • Shopify account admin manually processes a refund

    When a refund is processed, this event gets recorded and displays on the subscriber's activity timeline:


    Click Toggle Details to show more information about the event:


To automate with these events in a workflow or rule:

  • Set up a trigger with the Refund created event: