The Profile, tags, and fields tab displays the person’s profile fields, Tags, Custom Fields, and Notes.
Under the person profile fields tab, you can edit the following fields:
- first name
- last name
- time zone
If the person's first and last name are not populated in their profile, their email will display next to the profile avatar.
The profile fields can be imported manually, see our Import Data with Drip Guide on how to get started. These fields can also be populated via an ecommerece platform integration, like Shopify or Magento, and our Shopper Activity API or a third-party integration. For more information on how to set this up, see our Integrate with Drip Guide.
Identified people hold a few additional properties that unidentified people do not. In an individual person’s profile, you’ll see IP address, User agent, and Time zone which are collected once a person becomes identified.
In the Notes text box, you can add or delete text pertaining to the customer.