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User Manual

Profile-Profile Fields

person profile fields

The Profile, tags, and fields tab displays the person’s profile fields, Tags, Custom Fields, and Notes.

Under the person profile fields tab, you can edit the following fields:

  • first name
  • last name
  • address
  • city
  • zip
  • country
  • email
  • phone
  • time zone

If the person's first and last name are not populated in their profile, their email will display next to the profile avatar. 

The profile fields can be imported manually, see our Import Data with Drip Guide on how to get started. These fields can also be populated via an ecommerece platform integration, like Shopify or Magento, and our Shopper Activity API or a third-party integration. For more information on how to set this up, see our Integrate with Drip Guide

Identified people hold a few additional properties that unidentified people do not. In an individual person’s profile, you’ll see IP address, User agent, and Time zone which are collected once a person becomes identified. 


In the Tags field, you are able to add or delete a person's Tag. To learn more about how Tags can be applied to a segment of people, see our Apply a Tag on Import Guide.

Custom Fields

Under Custom Fields, you are able to add or delete a person's Custom Field. To learn more about how to leverage Custom Fields when you engage with customers, see our Email Personalization Guide.


In the Notes text box, you can add or delete text pertaining to the customer. 

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