User Manual


Drip is not HIPAA compliant and we do not provide the encryption and security level as required to become HIPAA compliant.

Our email sending provider, SendGrid, is not HIPAA compliant and does not natively support HIPAA compliant data transmission. Here is a SendGrid article containing further information on this matter: Is Sendgrid HIPAA Compliant?

As stated by SendGrid:

"We suggest that you encrypt the message body of your emails on your end if you are concerned about being compliant with HIPAA, or offer a secure download link for secure documents rather than transmitting them directly via email."