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User Manual

Product Content Block

product block under general content tab

  1. In the Visual Email Builder > select Sections

  2. In the body of the email> click Add Content

  3. Under the General Content tab > Select Product 

  4. Place the Product content block in a Section of the email body 

  5. Under Product Details > enter a product title, product variant, or product SKU to search for the product. Add inactive, active, and out of stock products to the Product content block.

  6. Select a product title from the drop-down 

  7. The first product image found on your site and its details will appear in the content block. Click the content block to edit the image, product details, and button text.

  8. Move the cursor outside of the content block to save

How Does it Work

The Product content block is available for customers using Shopify, Magento, or a custom ecommerce platform integrated through the Shopper Activity API. 

Once the data is inserted into the Product content block, it will not dynamically update. For example, if a product goes on sale, the price of the product does not dynamically update. If the product you select fluctuates in price, it is best to not include the product price in the description.

It is not recommended to use Liquid code as a workaround to dynamically update data in the Product content block.


Once your Shopify store is connected, the Product block will appear under the General Content tab. No additional set-up is necessary.   

Magento and Shopper Activity API

Drip learns about your product catalog whenever product data is passed via API calls (via the Cart, Order and Product Activity endpoints). 

A product will only appear for use in Drip if the following attributes are provided: 

  • title
  • image_url
  • product_url

If you a Magento or Shopper Activity API user, some of this data is already being passed to Drip as order and add to cart events occur. However, for the best experience and an up-to-date product catalog, we recommend integrating with our Product Activity endpoint.

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