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Overview

Unsubscribes

Unsubscribes Report

The Unsubscribes Report shows the number of daily unsubscribes at the account or campaign level for a given date range. Here you can see the total number of subscribed people that unsubscribed from all mailings or from a campaign.

Hover your cursor over the dashboard to view information for an individual day.

Report Level

Report Level drop-down

The Unsubscribes report shows analytics at both the Account and Campaign levels.

Account Level 

This report level returns the total daily number of subscribed people that unsubscribed from your list for the given date range. It's also the default report that is run when you first land on the dashboard. 

To run the Account Level report:

  1. Click the report level drop-down 
  2. Select Account Level 

Campaign Level 

This report level returns the total daily number of subscribed people that unsubscribed from a particular Campaign for a given date range. 

To run the Campaign Level report:

  1. Click the report level drop-down 
  2. Select Campaign Level 
  3. Click Choose a campaign...
  4. Select a Campaign 

Select a Date Range

The date range determines the length of time to show analytics on the dashboard. Use the calendar to select a date range for the report. When you run a new report, the date range defaults to show the past 30 days. 

To select a date range:

  1. Click the date range drop-down 
  2. Select a start date 
  3. Select an end date 
  4. Click Apply 

Once a new date range is applied, the report refreshes with analytics for the given date range.

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