Create Beautifully Designed Emails to Engage Customers
Create the Email & Select Template
- Create a new Broadcast, Campaign, or Automation email
- When asked which email builder you'd like to use, select Visual Builder
- Click Continue
- Choose a Starting Point > click Pre-Designed Emails
- Select one of the following templates:
- Start from scratch-1 Column
- Start from scratch-2 Column
- Start from scratch-3 Column
- Start from scratch-4 Column
Laptop and desktop computers with touchscreens have been reported to get in the way of some design features in this builder. It's recommended to disable touchscreen features on your device.
Craft your Subject & Preheader
- In the Subject text field, enter the email’s subject line.
- In the Preheader text field, enter the email’s preheader text.
Webmail clients will vary the preheader text length depending on the subject line length, the width of the browser window, and if it is viewed on a desktop or mobile device. Most webmail clients will display 40-100 characters. Many mobile devices average 35-50 characters.
Design your Email
- Hover over the Header Section > click Edit Header button > a notification will appear > Click Place Your Logo Here
- In the Source field click the X to clear the yourlogohere.png file
- Add your logo file, Upload or Select an image file or insert an image URL
- To navigate the recipient to your store or another destination when they click on the logo, enter a URL in the Link text field
- To make your email content more accessible, enter an accurate and concise text description in the ALT Text field
- To keep your logo from becoming blurry at large sizes, keep the toggle button on
- Click the < circular button next to the title of the section to navigate back to the list of Sections
Email headers are like templates; they're shared with other emails by default. If you make a change in the Header, you can choose to share that change with other emails automatically.
Each template contains various Section types with prescriptive content suggestions, like Call out, Image collage, and Grid. For ideas on how to construct your email, see the stylized templates, like Welcome Email, Free Shipping, Special Offer under the Pre-Designed Emails tab.
- To edit the Section content, click the image, text, CTA button content block
- To delete a Section or content block, click the Delete trash can icon
See our User Manual for more information on the individual Visual Email Builder settings.
- Hover over the Footer Section > click Click to Edit button > click Edit Background, Edit Layout
- Edit the text format, style and content > click the Footer text
Per the CAN-SPAM Act, your email footer must include a valid physical postal address.
Add Social Icons to the Footer
- Externally hosted social media icons, as Drip does not include in-app social icons. Popular hosting solutions include Amazon Web Services (AWS), Photobucket, or any other hosting service where you can store and access an image through a hosted URL.
- Exclaimer is a free service hosting icon versions for many popular social media platforms like Facebook, Twitter, and Instagram.
<table align="center" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse; border-spacing: 0px; margin: 0 auto;"> <tbody> <tr style="border-collapse: collapse; padding: 0;">
<!-- begin social icon 1 -->
<td align="center" style="-moz-hyphens: auto; border-collapse: collapse !important; hyphens: auto; margin: 0; padding: 0; word-wrap: break-word;"><a href="https://www.facebook.com/getdripapp"><img src="https://68ef2f69c7787d4078ac-7864ae55ba174c40683f10ab811d9167.ssl.cf1.rackcdn.com/facebook-icon_32x32.png" style="margin: 0 auto; padding: 0 12px;" /></a></td>
<!-- end social icon 1 --><!-- begin social icon 2 -->
<td align="center" style="-moz-hyphens: auto; border-collapse: collapse !important; hyphens: auto; margin: 0; padding: 0; word-wrap: break-word;"><a href="https://twitter.com/getdrip"><img src="https://68ef2f69c7787d4078ac-7864ae55ba174c40683f10ab811d9167.ssl.cf1.rackcdn.com/twitter-icon_32x32.png" style="margin: 0 auto; padding: 0 12px;" /></a></td>
<!-- end social icon 2 --><!-- begin social icon 3 -->
<td align="center" style="-moz-hyphens: auto; border-collapse: collapse !important; hyphens: auto; margin: 0; padding: 0; word-wrap: break-word;"><a href="https://www.instagram.com/dripecrm/"><img src="https://68ef2f69c7787d4078ac-7864ae55ba174c40683f10ab811d9167.ssl.cf1.rackcdn.com/instagram-icon_32x32.png" style="margin: 0 auto; padding: 0 12px;" /></a></td>
<!-- end social icon 3 --><!-- begin social icon 4 -->
<td align="center" style="-moz-hyphens: auto; border-collapse: collapse !important; hyphens: auto; margin: 0; padding: 0; word-wrap: break-word;"><a href="https://www.linkedin.com/dripecrm/"><img src="https://68ef2f69c7787d4078ac-7864ae55ba174c40683f10ab811d9167.ssl.cf1.rackcdn.com/linkedin-icon_32x32.png" style="margin: 0 auto; padding: 0 12px;" /></a></td>
<!-- end social icon 4 -->
Insert HTML Code Into the Email Footer
To insert the code provided above into the footer of a visual builder email:
- Open an email you've built with the Visual Builder
- Locate the footer section of your email
- Unlock the Footer section > click into the text box
- Click the Source Code <> button
- Paste the HTML code into the pop-up editor
- Click OK
You should now see the social icons in the default footer area.
The HTML template includes URLs that lead to Drip's own social media profiles.
Replace Default Social Media Profile URLs
To replace the placeholder social URLs included with the HTML code block now placed in your email footer:
- Reopen the Source Code editor, where you placed the HTML social icon code block
- Search the code and locate each section, differentiated by HTML comments:
<!-- begin social icon x → <!-- end social icon 3 -->
- Locate the URL to Drip's social media within each section:
- Replace it with the URL to your social media page by copying and pasting it between the double quotation marks in the HTML anchor tag:
- Click OK
Your footer will have social media icons with links to your profiles in them.
If you’d like to add more social icons, copy an individual code block, including the comments, and paste the block of code in the order you'd like for them to appear. Or, delete a code block from the template to remove a singular icon from the email
Optimize your Email for Mobile Devices
Roughly 50% of emails are opened on a mobile device. Toggle over to Mobile in the email editor to optimize your email for mobile devices. Drip’s mobile controls include:
Flip this content on mobile. This option allows you to flip the order content displays in when the email is opened on a mobile device.
Stack this content on mobile. This option allows you to stack and unstack columns when the email is opened on a mobile device.
As you’re scrolling down through your email sections, click on the flip icon to flip content within a section, or click on the stack icon to stack or unstack content within a section.
Preview & Send a Test Email
It is important and recommended best practice to preview your email and send a test email before you send it to customers.
- Click the Preview button
- Select Desktop, Tablet, Phone to inspect the format of the email for each of these devices
- Click Preview As and enter a person on your list email address to view the email as a specific person. If formatted correctly, the person’s Profile Fields will populate the Liquid code. In addition, if the person's Profile Fields do not contain the data point, it will not populate the Liquid code.
- Click Send a Test Email and enter an email address in the text field. The recipient of this email will not see the Liquid code populate with the Profile Fields.
The Preview As functionality is available in any Campaign and Broadcast email. This functionality is not available in Automation emails. To preview a Campaign or Broadcast email as a specific person, they must be added as a Recipient to the Campaign or Broadcast.
If there is an approval chain for the email content, do not rely on a forwarded test email as this will impact the email format and rendering. Instead, send a Test Email to the team member directly from the Send a Test Email button.