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Magento users can reach, understand,
and engage with more customers.

Features

See what your Magento store is missing.

Understand Your Customers Deeper

Organize all your data in one place. With easy syncing of historical customer and order data, Drip draws on all the info you already have so you can create personalized campaigns for every customer right out the gate. Then, keep honing your customer experience with continuous data syncing between your Magento store and Drip.

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Moving to ECRM Is Easy

Nervous about change? Don’t sweat it. Drip offers tons of resources to get your store closer to customers quickly. But if you do find yourself wanting a hand, we have a variety of implementation services waiting in the wings when and how you need them.

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Helpful Folks Here 24/7

We’re nerds through and through. Our support squad knows all the tech stuff, which means they’ll always be able to answer even your nerdiest questions by way of phone, chat, and email. And if you’re a Drip customer with a Basic plan or higher, you’ll get 24/7 access to our brains.

The Magic of JavaScript

JavaScript is the special sauce to making your Magento store really sing with Drip. Once you (quickly) install your Drip JavaScript snippet, you’ll have more opportunities for tracking, understanding, and automating experiences based on real customer behaviors.

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Your Hub for Mastering Drip

MyDrip is your go-to hub for learning anything and everything about Drip Ecommerce CRM. From setting up your account to exploring best strategies and serious inspiration, MyDrip helps you learn the ropes at your own pace with video courses, guides, and other resources.

Your best Magento store starts now.

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We melt a lot of faces here.

Questions you might be asking.

What is an ECRM?
ECRM stands for Ecommerce Customer Relationship Management, but it means so much more. ECRM unites all the customer data collected across your ecommerce platform and marketing channels, organizes it, and makes it accessible and useful. ECRM empowers retailers to use every bit of info to make timely, personalized customer experiences through email, social media, SMS, paid ads, postcards, and beyond to build long-term customer loyalty.
How does Drip track customer activity?
Remember that JavaScript snippet we mentioned before? That li’l bit of code is the all-seeing bridge between your Shopify store and your Drip account. It’s what sends information about what your customers are clicking in your store right to Drip so that you can do things like trigger personalized email campaigns, workflows, Facebook ads, and more based on their unique actions.
Can I send individual emails and email sequences based on actions a user performs in my application?
Definitely. In addition to marketing emails, Drip can be triggered to send emails based on events in your app such as creating their first project, tracking their first minute of time, or viewing your upgrade page.
Why do I need an ECRM?
Online shopping has turned into a battle of between barcodes vs. brands, commodities vs. corner-store experiences. Consumers today are yearning for the human touch, but most online stores are still focused on selling cold and fast. Specialty retailers that use ECRM are able to build the experiences that real people want today. With Drip, brands can give human, one-to-one touches through all their marketing channels at scale. When stores can connect with each customer at the right time with relevant messaging, that’s when loyalty is built.
How good is your deliverability? As good as the bigger guys’?
Yes, we use Sendgrid and Rackspace's mail service Mailgun. Both are extremely reliable, fast and secure. Companies such as Uber, Airbnb, Spotify, and Heroku use them, among many others.

Outlove and outsell.